Refund & Cancellation Policy
A note from Drive My Car to Florida At Drive My Car to Florida, I do my best to provide reliable vehicle driveaway service between New York and Florida. Because each trip requires scheduling a driver and planning travel in advance, cancellations and refunds depend on the timing of the request.
Cancellation Before Scheduling
If you cancel before a driver has been scheduled, you may receive a full refund.
Cancellation After a Driver Is Scheduled
If a driver has already been scheduled for your trip, a partial refund may be issued. This is because time and travel planning may already be involved.
Same-Day or Late Cancellations
If the trip is canceled on the day of pickup or after the driver has already begun traveling to the pickup location, a refund may not be available.
Situations Where Refunds May Not Be Available
Refunds may not be provided in the following situations:
- The vehicle is not available at the pickup location
- Incorrect trip information was provided
- The trip is canceled after the vehicle is already in transit
- Delays occur due to weather, traffic, road conditions, or mechanical issues
Delivery Timing
Typical delivery time from New York to Florida is about 1–2 days, depending on the pickup and destination locations, weather, and road conditions.
Seasonal Travel Periods
The busiest times for vehicle deliveries are:
During peak travel seasons, cancellations may affect driver scheduling.
Pet Policy
For safety and liability reasons, pets or live animals are not allowed in vehicles during transport.
Drivers do not transport animals and are not responsible for pets during vehicle delivery.
Requesting a Cancellation or Refund
If you need to cancel a trip or request a refund, please contact me with your booking details. Please include your name, vehicle information, and trip details.
Refund Processing
If a refund is approved, it will usually be returned using the same payment method used for the original payment.
Contact
For any questions about this policy, please get in touch: